In light of the recent financial crisis and well publicised ‘mis-selling’ incidents, the regulation surrounding the sale and recommendation of financial products is starting to tighten across Asia. Banks need to look at how they effectively handle these changes whilst at the same time still ensure they are driving growth for the business. In addition, with the rise of new technologies such as iPads and iPhones, banks need to ensure that their channel strategy is the most effective for engaging with their end consumers.
In light of these industry factors you could be facing issues such as how to:
- Ensure compliance with upcoming regulation and future proof against further requirements
- Increase the opportunities for up and cross selling of products
- Achieve a single customer view across all banking channels
- Improve the client experience through the implementation of integrated new technologies
- Implement a single operating model across all branch staff regardless of region
how Focus can help
Focus can assist you with meeting the above challenges with the following products:
focus:360° - our market leading multi-channel distribution software can support you with engaging with your consumers across a range of channels, including the latest technologies, to improve the relationship you have the clients and the opportunity to sell more products per customer. Read more...
focus:360° smartphone application – our smartphone application enables your clients to access their latest portfolio information and understand the status of their financial objectives through their iPhone and Android phones. This ensures your products and services are always front of mind and gives you a cost effective channel for communicating with your clients on a regular basis.